Hai Bazi Terms & Conditions — Complete User Guidelines

By accessing the hai bazi website (haibazi.ws) and any of its associated services, you confirm that you have read, understood, and fully agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using hai bazi.

These Terms & Conditions constitute a legal agreement between hai bazi and its users, and apply to every visit, every game, and every financial transaction you make.

Scope of Application

• These Terms & Conditions apply to both the hai bazi website and its mobile app.
• These terms and conditions apply regardless of the country from which the site is accessed, including Bangladesh.
• General site usage terms apply even when browsing as a guest.
• Third-party game providers may have their own terms and conditions — we recommend reading those as well.

To create an account and use services on hai bazi, certain eligibility requirements must be met. The information you provide during registration must be accurate, complete, and up to date.

Registration Eligibility

• Applicants must be at least 18 years of age.
• A valid and active email address is required.
• A valid mobile number is required.
• You must hold a valid government-issued ID (NID/Passport).
• You must be both willing and able to comply with these Terms & Conditions.

Single Account Policy

Each individual may only hold one account on hai bazi. If multiple accounts are detected under the same person, all accounts will be immediately closed and any associated bonuses and winnings will be forfeited.

Accuracy of Information

Providing false or inaccurate information during registration is strictly prohibited. If any of your details change, please update them via account settings or by contacting customer support. Any discrepancies may result in your account being temporarily suspended until verification is complete.

Hai bazi supports all major mobile banking methods in Bangladesh. The deposit process is simple and fast — funds are typically credited to your account within minutes.

General Deposit Terms

• All deposits must be made from your own account — payments from third-party accounts are not accepted.
• Always use the correct reference number when making a deposit — failure to do so may delay the processing of your payment.
• If a deposit fails for any reason, the funds will be returned within the timeframe set by the payment gateway.
• hai bazi does not charge any additional deposit fees, though your mobile banking service charges may apply.

Withdrawing your winnings from hai bazi is simple and secure. However, certain policies must be followed before a withdrawal can be processed — these are in place to ensure financial security and prevent fraud.

Withdrawal Conditions

• The minimum withdrawal amount is ৳500.
• KYC (Know Your Customer) verification is required for your first withdrawal.
• Withdrawals can only be made to the same payment method used at the time of deposit.
• Withdrawals are not permitted while an active bonus is in place unless its wagering requirements have been met.
• The maximum withdrawal limit is ৳1,00,000 per day.

Processing Time

Withdrawal requests are typically processed within 24 hours. Bank transfers may take 1–3 business days. Processing may be delayed on public holidays.

Hai bazi regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms — failure to comply may result in the bonus being forfeited. The general bonus policy is outlined below.

Welcome Bonus

New members will receive a welcome bonus on their first deposit. To use this bonus, specific wagering requirements must be met. If the wagering conditions are not fulfilled within 30 days of receiving the bonus, it will be forfeited.

General Bonus Policy

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• You cannot claim a new bonus while another bonus is still active.
• Certain games may be restricted or prohibited when playing with bonus funds.
• If you withdraw before meeting the bonus wagering requirements, both the bonus and any winnings derived from it will be forfeited.
• hai bazi reserves the right to modify, cancel, or suspend any bonus offer at any time.

All games on hai bazi are powered by RNG (Random Number Generator) technology, independently verified by third parties. Every game outcome is completely random and unbiased.

• Any attempt to technically manipulate game outcomes is strictly prohibited.
• If a game is interrupted due to a lost internet connection, any bet that has already been processed will be considered valid.
• If a breach of game rules is detected, the relevant bet may be voided.
• hai bazi reserves the right to recover any funds paid out incorrectly due to a technical error.
• In Live Casino games, the dealer's decision is final.

Hai bazi is committed to maintaining a fair, safe, and enjoyable environment for all members. The following activities are strictly prohibited and may result in immediate account closure and legal action.

• Fraud, deception, or any form of manipulation.
• Playing games using bots, automated software, or AI tools.
• Using the platform for money laundering purposes.
• Creating multiple accounts to take advantage of bonuses.
• Attempting to gain unauthorized access to other members' accounts.
• Intentionally exploiting any vulnerability or bug in the platform.
• Harassing, intimidating, or using abusive language toward other members.
• Use of a third-party credit card or payment method.

Hai bazi reserves the right to temporarily suspend or permanently close any account without prior notice under certain circumstances. Likewise, members may close their own account at any time.

Reasons for Closure by Us

• Violation of terms or participation in prohibited activities.
• Registering with false or incomplete information.
• Failure to provide documents required for verification.
• Accounts inactive for an extended period (more than 12 months).
• At the direction of a regulatory authority.

Account Closure by Member

If you wish to close your account yourself, please email our customer support team. Make sure to withdraw any remaining balance before the account is closed. Self-exclusion is also available as part of our responsible gaming commitment — for more information, Responsible Gaming Visit the page.

Hai bazi is committed to delivering the highest standard of service. However, there are certain limits to our liability that you should be aware of.

• hai bazi is not liable for any losses resulting from technical errors, server downtime, or internet disconnection.
• We are not responsible for any losses caused by issues with third-party game providers.
• You are solely responsible for any loss resulting from sharing your login credentials with others.
• hai bazi is not liable for any financial losses incurred through gaming.
• We are not liable in cases of force majeure events such as natural disasters or government-imposed restrictions.

For any dispute or complaint involving hai bazi, we always aim for an amicable resolution. Please follow the steps below.

Dispute Resolution Process

• Step 1: Submit your complaint to customer support via live chat or email.
• Step Two: If the matter is not resolved within 7 business days, submit a written escalation.
• Step 3: Resolution through a third-party mediator.
• Step Four: Legal action under applicable law.

When submitting a complaint, include your account ID, the date and time of the incident, and details of the transaction involved. This helps us resolve your issue faster.

Hai bazi reserves the right to change, amend, or update these terms and conditions at any time. When changes are made, we will notify you through the following channels.

• A notice will be posted on the website homepage.
• A notification will be sent to your registered email.
• Push notifications via the app (where applicable).

Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions, feedback, or complaints about these Terms & Conditions, please get in touch. Our support team is available 24/7, 7 days a week.

• Email: support@haibazi.ws
• Live Chat: Click the chat button at the bottom right of the website or app.
• For general inquiries: our FAQ page See.